Emergency tree work in Cardiff.
Storm damage, fallen trees and urgent hazards. When a tree has come down or is about to, we make it safe, clear what needs clearing and help you work out what happens next.
- City & Guilds NPTC Level 2
- Aerial platform and rope access
- Based in Cardiff

Making safe
Made safe, then sorted.
After high winds, a tree or large branch can come down on a house, garage, car, fence or road, or be left split and hanging. The first job is always to make it safe.
Will looks at what has happened and what is at risk, then takes down hanging limbs and cuts back anything unstable. A fallen tree can be cut up and cleared, and a damaged one can be reduced or removed, from the platform or on ropes.
Once the danger has passed, we can talk about the rest: whether the tree can be kept with some crown reduction or deadwooding, or whether it needs felling and removal.
When it can't wait.
Storm damage
Split trunks, snapped limbs and branches left hanging after high winds.
Fallen trees
Trees down across a garden, driveway, building or access road.
Urgent hazards
Trees leaning badly, lifting at the roots or threatening a house, road or car.
What happens next.
Stay clear
Keep people away from the tree and anything it has landed on. Do not try to cut it yourself.
Get in touch
Send us the details and photos through the form, and start your message with URGENT.
Will makes it safe
Hanging limbs and unstable parts come down first, so the area is safe again.
Cleared and planned
What is left is cleared, and Will talks you through what the tree needs next.
Out on the job.



Emergency questions.
A tree has hit power lines. What should I do?
Stay well away and keep everyone else away. Do not touch the tree or the lines. Call 105, the free power cut number, to report damaged electricity lines. If anyone is in immediate danger, call 999.
A tree has fallen across a public road. Who do I call?
If it is putting people in danger, call 999. Otherwise, report it to Cardiff Council. If the tree is on your land, get in touch with us too, so it can be cleared and made safe.
Do I need permission for emergency work on a protected tree?
Work that is urgently needed to remove an immediate danger is treated differently, but the rules are strict and only cover what is needed to make the tree safe. Take photos and let Cardiff Council know where a tree is protected.
Will my insurance cover a fallen tree?
It depends on your policy and what the tree has damaged. Take photos before anything is moved and speak to your insurer. We can make the tree safe so the damage does not get worse.
How do I get in touch about an emergency?
Use the form on the contact page, start your message with URGENT and add photos if you can safely take them. Will reads every enquiry himself.
Other tree work we do.
Tree Felling and Removal
Dead, dangerous or in the wrong place. Felled or dismantled safely, with the site left clear.
About tree felling and removalSectional Dismantling
Tight spaces and buildings close by. The tree comes down piece by piece.
About sectional dismantlingDeadwooding
Dead and dying branches taken out before they fall.
About deadwoodingEmergency work across Cardiff.
We are based in Cardiff and work across the city. Further out? Check your postcode and Will can confirm.
Tree down or about to be?
Send us the details and photos, and start your message with URGENT. Will gets back to you to make it safe.