Emergency Tree Work

Emergency tree work in Cardiff.

Storm damage, fallen trees and urgent hazards. When a tree has come down or is about to, we make it safe, clear what needs clearing and help you work out what happens next.

  • City & Guilds NPTC Level 2
  • Aerial platform and rope access
  • Based in Cardiff
Large limb being removed close to a house roof
Climber dismantling a tree using ropes and a harness Making safe
What's involved

Made safe, then sorted.

After high winds, a tree or large branch can come down on a house, garage, car, fence or road, or be left split and hanging. The first job is always to make it safe.

Will looks at what has happened and what is at risk, then takes down hanging limbs and cuts back anything unstable. A fallen tree can be cut up and cleared, and a damaged one can be reduced or removed, from the platform or on ropes.

Once the danger has passed, we can talk about the rest: whether the tree can be kept with some crown reduction or deadwooding, or whether it needs felling and removal.

When you need it

When it can't wait.

Storm damage

Split trunks, snapped limbs and branches left hanging after high winds.

Fallen trees

Trees down across a garden, driveway, building or access road.

Urgent hazards

Trees leaning badly, lifting at the roots or threatening a house, road or car.

How we do it

What happens next.

01

Stay clear

Keep people away from the tree and anything it has landed on. Do not try to cut it yourself.

02

Get in touch

Send us the details and photos through the form, and start your message with URGENT.

03

Will makes it safe

Hanging limbs and unstable parts come down first, so the area is safe again.

04

Cleared and planned

What is left is cleared, and Will talks you through what the tree needs next.

On the job

Out on the job.

See the full gallery
Dismantling a tall trunk in sections from an aerial platform
Truck-mounted aerial platform working on roadside trees
Aerial platform, wood chipper and traffic signage beside a large tree
Questions

Emergency questions.

A tree has hit power lines. What should I do?

Stay well away and keep everyone else away. Do not touch the tree or the lines. Call 105, the free power cut number, to report damaged electricity lines. If anyone is in immediate danger, call 999.

A tree has fallen across a public road. Who do I call?

If it is putting people in danger, call 999. Otherwise, report it to Cardiff Council. If the tree is on your land, get in touch with us too, so it can be cleared and made safe.

Do I need permission for emergency work on a protected tree?

Work that is urgently needed to remove an immediate danger is treated differently, but the rules are strict and only cover what is needed to make the tree safe. Take photos and let Cardiff Council know where a tree is protected.

Will my insurance cover a fallen tree?

It depends on your policy and what the tree has damaged. Take photos before anything is moved and speak to your insurer. We can make the tree safe so the damage does not get worse.

How do I get in touch about an emergency?

Use the form on the contact page, start your message with URGENT and add photos if you can safely take them. Will reads every enquiry himself.

Related services

Tree Felling and Removal

Dead, dangerous or in the wrong place. Felled or dismantled safely, with the site left clear.

About tree felling and removal
Where we work

Emergency work across Cardiff.

We are based in Cardiff and work across the city. Further out? Check your postcode and Will can confirm.

Get a quote

Tree down or about to be?

Send us the details and photos, and start your message with URGENT. Will gets back to you to make it safe.